Question

Why is my order failing or giving me errors?

I am trying to check out, but the order continues to fail or gives an unknown error. What can I do?


Answer

A credit card can be rejected for many unknown reasons. If your order continues to give you errors or fail please try the following.

1. Double check all of your information. Be sure the address matches the card you are using.
2. The 3 to 4 digit pin on the back of the card has to be correct. This number is called the CVC number. Many order orders fail because this number is incorrect.
3. You can use paypal without a paypal account. Simply select the paypal option and then opt to pay with your card instead of signing into paypal (see image below). You will be redirected back to SRGFX.com for order confirmation.

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